RETURNS

Appearanz offers a 30-day return policy for our customers. If you're not completely happy with our products, you can return or exchange your order(s) as long as the products are in ELIGIBLE and NEW CONDITION:

• Products must be returned within 30 days of the order delivery date

• Products must be in the same condition you received them (unworn, unaltered, undamaged, containing no signs of wear, styling products, or odor)

• Have all Gift sets included

Ineligible Products

• Products were worn, cut, damaged, or the original status was changed
• The product was sprayed with other products
• Custom orders, Clearance Items, and Gifts

* Please note that we can't accept ineligible products and they will be returned to you at your cost.

To Initiate a Return or Exchange

1. Contact us at support@appearanz.com. Please note that your request may be denied if you don't contact us. For international returns, please contact us first for a return label.

2. Apply for the return online.
• A: Sign-in and locate your order in "my orders"
• B: Click on "Return items"

3. Return the product to the return address and update the tracking number online.
We'll contact you once we receive the returns.
*Please note that customers are responsible for their return shipping costs for any returns or exchanges.

Refund Options

Wallet Balance - Your refund will be immediately returned to your wallet balance. Your next purchase will be made easier!

Monetary Refund (US Ground) - Full monetary refunds will be refunded back to your original form of payment that you used to purchase the order. 

Monetary Refund (International) - $29.89 original shipping fee will be deducted from all monetary refunds.

A refund takes up to 7 business days to appear on your bank statement. Please note that any delays in processing your refund back to your account may be due to your financial banking institution.

We're more than happy to help you if you have any questions. Email us at  support@appearanz.com now.

Cancellation Policy

Orders are shipped as quickly as possible and cannot be canceled once they have been shipped. If you want to cancel your order, please email us as soon as possible at support@appearanz.com .

Wallet Balance - Your refund will be immediately returned to your wallet balance. Your next purchase will be made easier! 

Monetary Refund - Full monetary refunds will be refunded back to your original form of payment that you used to purchase the order. A refund takes up to 7 business days to appear on your bank statement. 

Notice

www.appearanz.com reserves the right at our discretion to make changes to these policies at any time. Please check this page periodically for changes.