Return Policy | Appearanz Hassle-Free Returns
Important Notice: Regarding U.S. Tariff Policy
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Dear Appearanz Customers,
We know that recent updates to U.S. tariff policies may have left some of you feeling uncertain, and we would like to reassure you that, for orders shipped to the United States, customers will not be required to pay any additional fees or duties under the current policy.
While future regulations may evolve in ways that are currently unpredictable, please trust that Appearanz is committed to always acting in the best interests of our customers.
If any important changes arise, we’ll let you know in advance. Until then, you can continue to shop confidently at Appearanz — there are no extra charges or hidden fees for U.S. orders.
Thank you for your continued trust and support. We are proud to have you as part of the Appearanz family.
With love and gratitude,
The Appearanz Team
April 29, 2025

Return Policy

Return Policy

RETURNS

Appearanz offers a 30-day return policy for our customers. If you're not completely happy with our products, you can return or exchange your order(s) as long as the products are ELIGIBLE and in NEW CONDITION:

• Products must be returned within 30 days of the order delivery date

• Products must be in the same condition you received them (unworn, unaltered, undamaged, containing no signs of wear, styling products, or odor)

• Have all Gift sets included

Ineligible Products

• Products were worn, cut, damaged, or the original status was changed
• The product was sprayed with other products
• Custom orders, Clearance Items, and Gifts

* Please note that we can't accept ineligible products and they will be returned to you at your cost.

To Initiate a Return or Exchange

1. Contact us at support@appearanz.com. Please note that your request may be denied if you don't contact us. For international returns, please contact us first for a return label.

2. Apply for the return online.
• A: Sign-in and locate your order in "my orders"
• B: Click on "Return items"

3. Return the product to the return address and update the tracking number online.
We'll contact you once we receive the returns.
*Please note that customers are responsible for their return shipping costs for any returns or exchanges.

Refund Options

Wallet Balance - Your refund will be immediately returned to your wallet balance. Your next purchase will be made easier!

Monetary Refund (US Ground) - Full monetary refunds will be refunded back to your original form of payment that you used to purchase the order. 

Monetary Refund (International) - $29.89 original shipping fee will be deducted from all monetary refunds.

A refund takes up to 7 business days to appear on your bank statement. Please note that any delays in processing your refund back to your account may be due to your financial banking institution.

We're more than happy to help you if you have any questions. Email us at  support@appearanz.com now.

Cancellation Policy

Orders are shipped as quickly as possible and cannot be canceled once they have been shipped. If you want to cancel your order, please email us as soon as possible at support@appearanz.com .

Wallet Balance - Your refund will be immediately returned to your wallet balance. Your next purchase will be made easier! 

Monetary Refund- Full monetary refunds will be refunded back to your original form of payment that you used to purchase the order. A refund takes up to 7 business days to appear on your bank statement. 

Notice

www.appearanz.com reserves the right at our discretion to make changes to these policies at any time. Please check this page periodically for changes.